📦 MarqueeWear Shipping Policy

At MarqueeWear, we ensure fast and secure delivery across India. Below is our detailed domestic shipping policy.

🇮🇳 Domestic Shipping (Within India)

🚚 Order Processing

• Orders are typically processed within 2–3 business days.

• Fulfillment time (production + shipping) is usually 3–7 working days, depending on the product.

📦 Shipping Charges (Per 500g Slab)

• Air Shipping: ₹63.70 (inclusive of GST)

• Surface Shipping: ₹50.00 (inclusive of GST)

💵 Cash on Delivery (COD)

• Available across most serviceable areas.

• COD Fee: ₹40.12 per order (inclusive of GST)

• All COD orders are prepaid by MarqueeWear to the courier backend. Customers pay at delivery.

🛤 Remote Area Delivery (India Post)

• For addresses not covered by standard courier services, India Post is used.

• Shipping for these zones may cost up to ₹127.40 per 500g.

• Any extra shipping cost is deducted from your wallet balance or invoiced.

⏱ Estimated Delivery Time

• Delivery typically takes 2 to 9 business days depending on location and courier performance.

• Delays may occur during public holidays, courier issues, or remote area deliveries.

🎁 Optional Add-On Services

Enhance your order with premium packaging:

• Box Packaging: ₹17.70 per item

• Gift Wrap or Custom Letter: ₹47.20 per item

• Rush Orders: ₹50 + GST per item

  • Place orders before 9 AM IST to be eligible for same-day dispatch (only for select products).

🔄 Returns and Reverse Shipping

✅ Return Eligibility

• Returns are accepted only for manufacturing defects.

• Requests must be raised within 7 days of delivery with clear photo or video proof.

📦 Returned Item Handling

• Returned items are stored safely for 100 days.

• Reship requests incur a ₹20 handling fee + shipping.

🚫 Return to Origin (RTO)

• No extra handling fee is charged for undelivered orders returned to MarqueeWear (COD or prepaid).

🔍 Order Tracking

• A tracking number will be shared via email or SMS once your order is shipped.

• Tracking statuses may include:

  • Order Processed

  • Picked Up

  • In Transit

  • Out for Delivery

  • Delivered / Returned

📌 Important Notes

• Shipping charges are weight-based, calculated per 500g slab.

• GST is already included in all rates.

• Delivery times may vary due to courier delays, festivals, or external conditions.

For support or inquiries, contact:

📧 Email: support@marqueeewear.com
📱 WhatsApp/Call: +91-8296714186